Overview
Built a production n8n automation workflow for Carbon Voice, a voice AI platform founded by Travis Bogard. The workflow intercepts incoming call data via a webhook, runs it through an AI agent, pushes structured records directly into a CRM, and notifies the team via email.
The problem
Sales teams lose context after calls. Notes are scattered, CRM entries are incomplete or never logged, and follow-ups fall through. Carbon Voice captures the audio, but someone still has to turn that into data manually.
What it does
- Receives call payload from Carbon Voice via webhook
- AI agent (GPT-4o) extracts contact info, sentiment, next steps, and lead score
- Parses the structured JSON output
- Creates a new CRM database record automatically
- Sends a formatted email summary to the rep
Stack
n8n, OpenAI GPT-4o, Notion CRM, Gmail, Webhook trigger
Result
Zero manual data entry after a call. Every conversation becomes a structured, searchable CRM record within seconds of the call ending.
